Opto Health

Opto Health is a digital acuity and patient streaming platform built for urgent and emergency care.

How Opto Works

Patients self-register and complete a structured, symptom-led triage on a kiosk iPad at the ED entry point, or on their own device via hospital Wi-Fi. There is no app to download and no prior enrolment required, so the process works for every patient who walks through the door, from the digitally confident to the first-time visitor.

The platform captures patient identifiers, referral source and pathway and presenting complaint. In under five minutes, this generates a clinically readable output: acuity score, priority flag and suggested streaming pathway, visible to clinical staff in real time to support immediate prioritisation at the front door.

Opto is not a replacement for clinical teams. It is a force multiplier — standardising the front-door process so that nursing and clinical staff are freed from administrative triage and can focus on what only they do best: direct patient care.

Clear Resource & Financial Benefit

For a mid-sized Emergency Department seeing ~200 walk-in patients a day, our modelling shows up to 28 nursing hours are released per day, representing 5 full-time nurses’ worth of capacity redirected to direct patient care. Over a 3-year term this represents a net operational benefit in excess of £700K, a 185% return on investment and payback in as little as 4.8 months.